FAQ

Creating an account at OceanBet Casino is quick and simple. Visit our website and click the 'Sign Up' or 'Register' button at the top of the page. You'll need to provide some basic information including your name, email address, date of birth, and contact details. Create a unique username and secure password, then select your preferred currency from our options (CAD, BRL, EUR, USD, Bitcoin, or Ethereum). Review and accept our terms and conditions, verify that you're of legal gambling age, and complete the registration process. You'll receive a confirmation email with a verification link – click this to activate your account. Once verified, you can make your first deposit and start playing our extensive selection of games. The entire process typically takes less than five minutes, getting you into action quickly and securely.

OceanBet Casino offers a diverse range of payment options to accommodate players worldwide. For traditional banking methods, we accept Visa, MasterCard, and Bank Transfers. Canadian players can utilize Interac, while Brazilian players have access to Pix for quick transactions. For those who prefer cryptocurrency, we support Bitcoin (BTC), Ethereum (ETH), Tether (USDT), and Tron (TRX). All deposits are processed instantly, allowing you to play immediately after funding your account. Withdrawal processing times vary by method, with cryptocurrencies typically being the fastest option. We maintain high security standards for all transactions, employing advanced encryption technology to protect your financial information. Remember to verify your account before requesting your first withdrawal to ensure a smooth process. Our minimum deposit and withdrawal amounts vary by method but are designed to be accessible for all players.

OceanBet Casino offers new players an exciting welcome bonus of 120% up to €600 plus 25 Free Spins on Wild Drops slot. To claim this offer, create your account and make a minimum deposit of €10. During the deposit process, enter the bonus code WELCOME120 to activate the promotion. Your bonus funds will be credited instantly along with the free spins. This welcome package comes with a 30x wagering requirement on both the bonus and deposit amount, which must be completed within 14 days. The maximum cashout from this bonus is €6,000. For sports enthusiasts, we also offer a separate Sports Welcome Bonus of 100% up to €300 with the code WELCOME100, featuring a lower 6x wagering requirement. Remember that certain games contribute differently toward wagering requirements, so check our bonus terms for complete details. This generous welcome package gives you extra playing power right from the start, maximizing your chances to win big while exploring our extensive game selection.

Yes, OceanBet Casino does offer no deposit bonuses to new players. Currently, we provide a €10 no deposit bonus with the code OCEAN10. This bonus gives you the opportunity to try out our games without risking your own money first. To claim this offer, simply create your account, verify your email, and enter the bonus code OCEAN10 in the designated field in your account section. The bonus will be credited to your account immediately after verification. Like all bonuses, this offer comes with wagering requirements that must be fulfilled before withdrawing any winnings. Be sure to check the current terms and conditions for specific wagering requirements, maximum cashout limits, and eligible games, as these details may be updated periodically. No deposit bonuses provide an excellent way to get familiar with our platform and potentially win real money without making an initial investment.

At OceanBet Casino, fair gaming is our fundamental commitment. We employ Random Number Generators (RNGs) across all our games to ensure completely random and unbiased outcomes. These RNGs are regularly tested and certified by independent auditing organizations to verify their integrity. Our game collection comes from reputable providers including NetEnt, Microgaming, Pragmatic Play, and Play'n GO, among many others – all known for their commitment to fair gaming standards. We maintain transparent Return to Player (RTP) percentages for all games, which are publicly available for players to review. Additionally, OceanBet operates under strict regulatory oversight, adhering to responsible gambling practices and industry standards. We implement sophisticated security measures to protect against any potential manipulation of games. Our commitment to fairness extends beyond technology – we also ensure prompt and accurate payment of all legitimate winnings, regardless of the amount. This comprehensive approach to fair gaming creates a trustworthy environment where players can enjoy their favorite games with complete peace of mind.

OceanBet Casino provides multiple channels for reaching our customer support team. Our most responsive option is the live chat feature, available 24/7 directly on our website – simply click the chat icon in the bottom corner of any page to connect with a support agent within minutes. For less urgent inquiries, you can email us at support@oceanbet.com, and we aim to respond within 24 hours. Before contacting support, you might want to browse our comprehensive FAQ section, which addresses many common questions and can provide immediate answers. Our support team is multilingual and professionally trained to handle all types of queries, from account issues and payment questions to bonus clarifications and technical difficulties. We pride ourselves on delivering personalized assistance tailored to each player's specific needs. For complex issues, our team may request additional information or verification to better assist you. Rest assured that all communications with our customer support team are handled with the utmost confidentiality and professionalism.